I need a customer's account number to process my payment.  Can I get it from Nvoicepay?

Because customers submit invoice and payment information directly to Nvoicepay, we are not able to access additional payment details from their accounts payable system.

If you need an account, customer, or payer number, and it is not included in the remittance, please reach out directly to your customer with the reference number indicated on the electronic payment advice.

You can find your customer's contact information in the top right corner of the electronic payment advice.

If you have additional questions, please contact Nvoicepay at 877-626-6332 or at vendorsupport@nvoicepay.com.