FAQ
- Who is Nvoicepay?
- What are the Corpay Support Hours and Holidays Observed?
- Why am I receiving a credit card payment?
- Why am I receiving payments through Nvoicepay?
- How do I obtain a copy of the tax-exempt certificate for this payment?
- Do I send a receipt to Nvoicepay after I process a payment?
Receiving Payments
- Data Sheet on How Payment Options Work When Considering Enrollment
- How Do I Process A Card Payment?
- Can I receive payment details using a method other than email?
- The link to receive my payment isn't working. How do I access that information?
- How do I use the Payment Command Center?
- How do I follow up on unpaid invoices?
Making Payments
My Account
- How do I view new or updated vendor data in my system?
- How long does it take Corpay to update vendor banking information?
- How long does it take Corpay to enroll vendors?
- Can I provide my ACH information on company letterhead?
- What format should I use to submit my banking information?
- What information is needed to set up a new vendor?